The Reason I would like to make a return visit to the website

I would like to return again this site because this site very nice and beautiful. It gives high class design to viewer.

This website give me very comfortable feeling. The colour of the background not very sharp. When visitor visit this website, it gives people elegance design.

Finally, people who interesting the products, they can order through the website. Swarovski alaways provide the good services for their customer. It very convenient for people who like to buy it.

Commerce (7Cs)

Swarovski allow user buy the item through the website. Swarovski allow user store credit card information, shipping address and preferences. It also allow user place items into their personal virtual shooping cart. Swarovski also provide security to protect their customers. Swarovski also can have the abiity to receive instant credit approval for cerdit card purchases through electronic links to credit card clearance houses.

The important, user are given the ability to check the delivery status of the products they ordered.

Connection (7Cs)

The dimension of connection are link to sites and homesite background.

Links to sites

It take user completely outside the homesite and into a third-party site.

Homesite background

It take the user to a third-party site, but the homesite is noticeable in the backgroup.

Communication (The 7Cs)

The dimensions of communication in this website are broadcast and interactive. First, the Swarovski show the online shopping FAQ, if user has any problems, they can go through the FAQ. Next, Swarovski has customer service through online. User can contact the company by online.

Customisation (The 7Cs)

The dimention of customisation in this website is personalisation. The users can managed their account. Users can use this website to change details update information. Example, after register user can change their password anytime. If user has a new email, user can login to the account to change it. User also can see how many thing their order.

Content (The 7Cs)

In this Swarovski website, it has 2 types of dimensions content: offering mix and appeal mix.

From this offering mix, the content of this website include products, information and services. If visitors click on the product. it will show the visitors about the products details or information.

Beside that, the website also show appeal mix like customer service, product warranty, shipping fees and other services. This content type is current content. It does not require frequent updates the information. It will update when there is new products or promotion.

Context (The 7Cs)

In this Swarovski web site, the context of the site captures its aesthetics and funtional. The Swarovski has very distinct look and feel that is artistic, visually appealing and completely consisent with the colour palette and graceful navigation. The products may attract visitors to click it. Visitors who very interesting with the products, can buy it online with add to shopping bag. It also shown the prices and details.